Privacy policy

Last updated: October 4, 2025

Evernity operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a personalized shopping experience (the “Services”). Evernity is powered by Shopify to deliver the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or use the Services, make a purchase or other transaction, or otherwise communicate with us. In the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail regarding the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.


Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies you or another person or that can reasonably be associated with you or another person. Personal information does not include information that is collected anonymously or that has been de-identified such that you cannot be identified or it cannot reasonably be linked to you.

We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact Information: name, address, billing address, shipping address, phone number, and email address.

  • Financial Information: credit card, debit card, and bank account details, payment information, transaction data, payment confirmation, and other payment-related information.

  • Account Information: username, password, security questions, preferences, and settings.

  • Transaction Information: items you view, add to your cart or wishlist, purchase, return, exchange, or cancel, and previous transactions.

  • Communications with Us: information you provide in your communications with us, such as customer support inquiries.

  • Device Information: information about your device, browser, or network connection, IP address, and other unique identifiers.

  • Usage Information: how and when you interact with or navigate through the Services.

 

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you: for example, when creating an account or making a purchase.

  • Automatically through the Services: including via cookies and similar technologies.

  • From our service providers: when they collect or process personal information on our behalf.

  • From our partners or other third parties.

 

How We Use Your Personal Information

We use personal information for purposes including, but not limited to:

  • Providing and improving the Services: for example, processing payments, fulfilling orders, handling returns or exchanges, managing your account, and providing a personalized shopping experience.

  • Marketing and Advertising: sending promotional messages via email, SMS, or mail, and displaying targeted advertisements.

  • Security and Fraud Prevention: verifying your account and detecting potential fraudulent activity.

  • Communicating with You: providing customer service and support.

  • Legal Purposes: complying with legal obligations and responding to government or legal requests.

 

How We Disclose Personal Information

We may share your personal information with:

  • Shopify and other third parties providing Services on our behalf (IT, payment processing, customer service, shipping, cloud storage).

  • Business and marketing partners for promotional purposes, in accordance with their own privacy policies.

  • Affiliates or other companies within our corporate structure.

  • In connection with business transactions such as mergers or bankruptcies.

 

Relationship with Shopify

The Services are hosted by Shopify. Shopify collects and processes personal data to provide and improve the Services. For more information on how Shopify uses your data, see the Shopify Privacy Policy.


Third-Party Websites and Links

The Services may contain links to third-party websites. We are not responsible for the privacy or security of these sites. Always review the privacy policy of any external website

Children’s Information

Our Services are not intended for children under 16 years of age. If a child has provided us with personal information, please contact us to have this information deleted.

Security and Data Retention

We make reasonable efforts to protect personal information but cannot guarantee perfect security. Information may be insecure during transmission.

The retention period for information depends on legal obligations, account management, and operational needs.


Your Rights and Choices

Depending on your location, you may have rights such as:

  • Accessing your data

  • Deleting your data

  • Correcting inaccurate data

  • Data portability

  • Managing communication preferences (opting out of marketing)

  • Objecting to or restricting processing

  • Withdrawing consent

You may exercise these rights through the Services or by contacting us.


Complaints

For concerns regarding data processing, contact us. You may also file a complaint with your local data protection authority.

 

International Transfers

We may store or process data outside your country in accordance with recognized international mechanisms (such as Standard Contractual Clauses).


Changes to This Privacy Policy

Changes will be posted on this website, including the date of the update.

 

Contact

For questions or to exercise your rights:

Email: support@evernityfashion.com