Shipping policy

Shipping Policy

Last updated: April 2026

Overview At Evernity, all products are made to order. Each item is produced specifically for you after your order is placed. Please allow extra time for production before your order is shipped.

Production Time All orders require 2–7 business days of production time before they are dispatched. This time is separate from the shipping time and may vary depending on the product and print provider.

Shipping & Delivery Times Shipping times vary depending on the product, print provider, and your delivery address. Once your order has been dispatched, estimated delivery times are:

  • Netherlands & EU: 5–10 business days after dispatch
  • International: 10–20 business days after dispatch

Total estimated time to delivery = production time + shipping time.

Order Tracking Once your order status changes to "Ready to Ship", tracking information is automatically updated and you will receive a shipping confirmation email with a tracking link. Please allow a few days for tracking to become active after you receive this email.

Please note that tracking availability depends on the shipping method and destination.

Packaging Your order will be carefully packaged by our print provider to ensure it arrives in perfect condition. Packaging may vary depending on the product type.

International Orders & Customs International shipments include a customs declaration form, which is automatically attached by our print provider. This form contains product details and a declared value that may differ from the retail price.

Please be aware of the following:

  • Any customs duties or import taxes are the responsibility of the customer and are not included in the order total
  • For orders shipped to the EU, UK, or Norway with a value under €150, customs clearance is handled automatically — no action is required from you or us
  • Delivery times for international orders may be affected by customs clearance processes

Delays We always aim to meet the estimates above. However, delivery times may occasionally be affected by:

  • Customs clearance processes
  • Public holidays
  • Carrier delays or disruptions

These factors are outside of our control. We appreciate your understanding and patience.

Contact Us For any shipping-related questions, please reach out to us at support@evernity.com